Our Return Policy Has You Covered!
At Red Hawk Auto, we believe in providing our customers with peace of mind when purchasing a classic car. That’s why we offer a hassle-free return policy designed to ensure your complete satisfaction. If you’re not completely happy with your purchase, you can return your vehicle within 30 days for a full refund.
Experience worry-free car buying with our customer-friendly return policy, ensuring your satisfaction and peace of mind at Red Hawk Auto!
At Red Hawk Auto, we believe that purchasing a classic car should be an enjoyable experience. That’s why we offer a comprehensive 30-Day Return Policy designed to give you the confidence to make your purchase. From the moment you receive your vehicle, we want you to feel certain about your decision. If your new classic car doesn’t meet your expectations, you have the freedom to initiate a return or exchange. To take advantage of our 30-Day Return Policy, simply notify us before 8:00 p.m. EST on the 30th day following your purchase. You are permitted up to two exchanges during this period, allowing you to explore different vehicles and find the perfect fit. Please note that while you can exchange two vehicles, the third vehicle obtained will not be covered by our return policy. This ensures that you have multiple opportunities to discover the right classic car for you without any pressure. During the 30-day evaluation period, you can drive your vehicle up to 400 miles. This mileage allowance is designed to give you ample time to assess the vehicle’s performance and comfort. If you exceed the 400-mile limit, a fee of $1.00 for each additional mile driven will apply. We prioritize transparency, ensuring that you won’t encounter any unexpected fees when returning your vehicle within the designated timeframe. It’s essential to remember that there are certain conditions under which a vehicle cannot be returned. For instance, if the vehicle has been involved in an accident, damaged, or modified from its original condition, it will not be eligible for return. Additionally, if you decide to keep the vehicle, we will begin the registration process after the 30-day period, ensuring a hassle-free transition to ownership. Initiating a return or exchange is straightforward. Simply reach out to your assigned agent via email or phone during our business hours, which are Monday to Saturday from 8 a.m. to 5 p.m. EST. They will guide you through the process and help you schedule the return appointment at a time that works best for you. Our priority is to make this process as easy and efficient as possible, allowing you to focus on finding the vehicle that perfectly suits your needs. In addition to our 30-Day Return Policy, every vehicle purchased from Red Hawk Auto includes a complimentary limited warranty that covers you for 100 days or 4,189 miles, whichever comes first. This warranty offers an added layer of reassurance, knowing you are protected against unexpected issues. At Red Hawk Auto, your satisfaction is our top priority, and we strive to provide a seamless and enjoyable car-buying experience every step of the way.
Ready to initiate your return or exchange? We’re here to help! Please fill out the form below with your details, including your order number and the reason for your return or exchange. Our dedicated team will review your request and reach out to you promptly to guide you through the next steps. At Red Hawk Auto, we aim to make this process as smooth and efficient as possible, ensuring you find the perfect classic car that meets your expectations. Your satisfaction is our priority!
Your Financing Questions Answered!
At Red Hawk Auto, we understand that buying a classic car is a significant investment, and you may have questions about our return policy. Our FAQ section is designed to provide you with clear and concise answers to common inquiries. Whether you’re curious about the return process, eligibility requirements, or what to do if you need to initiate an exchange, we’ve got you covered. If you don’t find the answers you’re looking for here, feel free to reach out to our dedicated customer service team for personalized assistance. Your satisfaction and peace of mind are our top priorities!
At Red Hawk Auto, our 30-Day Return Policy allows you to return or exchange your vehicle within 30 days of purchase. If the car does not meet your expectations, simply notify us before 8:00 p.m. EST on the 30th day to initiate the process.
You are allowed up to two exchanges during the 30-day return period. This gives you the opportunity to explore different options and find the perfect classic car for you. Please note that the third vehicle obtained will not be covered by our return policy.
Yes, during the 30-day evaluation period, you can drive your vehicle up to 400 miles. If you exceed this limit, a fee of $1.00 for each additional mile will apply. We encourage you to keep track of your mileage to avoid unexpected charges.
Vehicles cannot be returned if they have been involved in an accident, damaged, or modified from their original condition. To ensure a smooth return process, please keep your vehicle in its original state throughout the evaluation period.
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